SQL as a Service support

Kohera offers a wide range of service packs to give you the custom support you need. Our service desk is a motivated team of professionals and acts as a single point of contact. This way, we can guarantee you swift, efficient and high-quality solutions within the shortest response time.

Order SQL as a Service now

What our service packs offer

Are these issues familiar?

  • Do you have an in-house team to manage and maintain your databases?
  • Does your team have the necessary expertise and knowledge?
  • Do you want to allocate your resources to other departments?
  • Do you need more time to focus on your core business?

What the service packs cover

  • Custom support
  • A motivated team of professionals
  • Efficient and high-quality solutions
  • Short response time

How it works

  • Kohera utilizes the ITIL methodology to achieve your SLAs for implemented Microsoft BI or SQL Server solutions.
  • Registered incidents are either handled or appointed to the most qualified implementation team.

Maintenance

  • Service contract 8am - 6pm at €490.00/month
  • Service contract 24h/5 days at €1490.00/month
  • Service contract 24h/7 days at €1990.00/month

Service level

  • Intervention P1 (2h) at €170.00/hour
  • Intervention P2 (4h) at €160.00/hour
  • Intervention P3 (next business day on-site) at €150.00/hour
  • Intervention P4 (next business week on-site) at €130.00/hour

Optional services

  • Proactive maintenance at €995.00/day
  • SQL proactive monitoring at €350.00/month
  • Monthly remote check at €400.00/month

Order now online

Ordering this SQL as a Service is very easy. Just fill out your name and email address below, and follow the next steps. You will need to mention your VAT number too, so please have that information at hand. Give us a call at +32 2 717 10 80 for assistance. When we’ve received your order, we’ll contact you straight away to plan your support. Thank you for your business.

Order Form